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Patient Support Services

Help us to deliver fantastic all-round care

Our hospitals give people the exceptional healthcare they need. As soon as our patients step through our doors, they are supported through every stage of their journey with us. We work to the highest standards across everything we do, and this team has a central role to play in that.

Patient support services careers at HCA UK

We have a range of opportunities available in this area – these roles are all about helping us to deliver care that goes above and beyond. Whether you’re giving a warm welcome on our reception, consulting with our patients, supporting people through their journey with us or keeping all-important paperwork up to date and organised, the work you do here will really matter to our patients and their families.

Latest vacancies

Receptionist HCA Primary Care – London Non-clinical Full time Read more and apply Night Housekeeping Assistant Lister Hospital – London Non-clinical Full time Read more and apply Senior Catering Assistant HCA UK at UCH – London Non-clinical Full time Read more and apply Part Time Housekeeping Assistant Lister Hospital – London Non-clinical Part time Read more and apply Part Time Housekeeping Assistant Lister Hospital – London Non-clinical Part time Read more and apply Financial Counsellor Portland Hospital – London Non-clinical Full time Read more and apply

What we look for

We pride ourselves on working to the highest standards across everything we do. So we’re not just passionate about delivering exceptional healthcare, we want to give our patients the best possible experience from the moment they speak to us on the phone or take their first step through our doors. This means you’ll be able to see the impact you make.

As such, we look for people who take real pride in their work. You’ll be the face of HCA UK and the first person our patients meet, so you’ll be a hugely important part of our organisation. If there’s something you think we could be doing better, we’ll welcome your ideas. Ours is a collaborative environment so you should also be a good team player who can communicate with diverse colleagues and patients from all walks of life.


Giving patients the very best experience takes diverse people in diverse roles. Wherever you join us, you can look forward to working with passionate colleagues in an inspiring environment.

Contact Centre

Our centralised team in North Wales helps patients book appointments across the UK. It’s a friendly and varied environment that offers excellent training opportunities.

Healthcare Assistants

As the Healthcare Assistant you will assist clinical staff in providing nursing care of the highest quality to patients.

Medical Secretaries

To help every department and every consultant deliver the highest standards of care, these individuals are on hand to provide outstanding secretarial and admin support.

Patient Administration Officers

Our patient admin teams oversee all financial aspects of the service we provide. They register, admit and verify insurance details and charge and bill patients.

Physician Assistants

Whilst not a doctor, the physician assistant is its own healthcare professional who performs to a medical model, with the skills, knowledge and attitudes base to deliver medical treatment and holistic care within general medicine under defined levels of supervision by a Doctor.

Physician Services

Our growing physician services team is a community of physicians, leaders and operational business support staff who partner to provide patient-centred care across our network of high-performing doctors’ practices, joint ventures, and hospitals. The team are responsible for physician employment and practice management.

Play Specialists

Become part of an expanding team of play specialists who enable children, adolescents and their families to cope with their hospital experience.


As well as being the first point of contact for patients, our receptionists provide a wide range of admin support that enables each department to deliver the highest standards of service.

Training and career progression

Our commitment to offering the best ongoing training and development extends beyond our medical staff. We’ll make sure you have everything you need to grow your career and achieve your ambitions too.

We’re a large group, so you’ll find there’s lots of scope to move sideways into different teams and facilities as well as upwards through promotions. The opportunities here are very wide reaching.


We have opportunities at our sites across London, in Manchester and throughout the UK. We also have opportunities at our Contact Centre in Prestatyn.

View all our facilities