Lead Duty Nurse Manager

Role: Lead Duty Manager

Location – The Harborne Hospital, Birmingham

Permanent and Full-time 37.5 hours per week

Salary – Competitive Benefits (pension, health cover, flexible benefits and excellent career development)

About the Role

Reporting directly to the Chief Nursing Officer, the role of the Lead Duty Nurse Manager is to lead and operationally manage a twenty-four hour a day, seven days a week, Clinical Site Management team to ensure the provision of effective site management, including direct responsibility for the management and direction of bed usage and admission pathways throughout the hospital. The Lead Duty Nurse Manager will keep the CNO and Senior Leadership team updated regarding flow, blockages and solutions, and will work collaboratively with the Matrons

Duties and Responsibilities

• Clinically responsible for overseeing patient safety on site. This is enabled by taking a handover of all patients on site, escalating to consultants and RD’s when necessary, and support of admissions and stepdown from ITU. Working in collaboration with the ITU nurse in charge to co-ordinate the emergency response team, taking a part of the team if necessary.
• Maintain an overview of the standards of care delivered across defined clinical areas and take immediate action to remedy failures or refer to the Chief Nurse.
• Lead as a clinical expert practitioner and role model for nursing standards, assisting colleagues to develop knowledge and skills in order to benefit the treatment and care of patients in Urgent Care, Critical Care, Medical or Surgical Ward or Outpatient setting within the Hospital. Work collaboratively with the Reservations Department, ensuring effective and efficient allocation of beds for patients who are due to be admitted
• The Lead Duty Nurse Manager will ensure clear escalation pathways are embedded to support safe decision making for staffing out of hours. This will include an understanding of HCA workforce metrics, managing staff ratio, mitigating against absence and managing TOIL.
• Be the main point of contact and escalation for the hospital facilitating service delivery and business continuity whilst displaying the HCA values at all times.
• Maintain a high clinical profile through daily “Rounding” of the clinical areas and regular quality ward/department rounds.
• Monitor and deal with complaints with the aim of reducing the number of complaints that occur. Acts as an IO when appropriate

Skills and experience

• NMC (RN) qualified with acute sector experience within the last 5 years
• Experience within a leadership role and managing people highly desirable
• Ability to revolve conflict / difficult behaviour
• ALS qualification

Why HCA UK?  
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.   

We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day.
 

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you  
• Private Healthcare Insurance for treatment at our leading hospitals  
• Private pension contribution which increases with length of service  
• Season Ticket Loan and Cycle to Work scheme  
• Group Life Assurance from day one  
• Critical illness cover  
• Enhanced Maternity and Paternity pay  
• Corporate staff discount for all facilities including Maternity packages at The Portland  
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you  
• Discounts with over 800 major retailers  

Diversity and Inclusion  
Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.  

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.