Role: Radiology Department Assistant
Site: The Portland Hospital, London
Hours: Full time, 37.5 hours per week
Shift Times: 7.5 hour shifts between 08:00 and 20:00
Contract Type: Fixed Term Contract (Maternity Cover for 1 year)
Salary: Competitive dependent upon skills and experience (with excellent benefits)
We’re looking for a Radiology Department Assistant to join our Paediatric team at The Portland Hospital, currently rated “Good” by the CQC. The role will be based at the Portland Hospital Ultrasound department.
The Portland Hospital Imaging department has undergone an amazing transformation resulting in a bespoke state of the art Paediatric Radiology Department. This includes X-ray, Fluoroscopy, IR/Cath lab, CT, MRI and the innovative EOS Edge. Our team is comprised of dedicated and knowledgeable radiographers working in a multidisciplinary team to offer exceptional patient care and outcomes.
The Portland Hospital is the only private hospital in the UK dedicated to the healthcare of women and children. As the only fully private maternity hospital in the UK, delivering over 1,600 babies a year, we place great importance on providing safe and high-quality care for expectant mothers. Both consultant-led and midwife-led maternity care is available, and our aim is to provide you with all the support you need during pregnancy, childbirth and beyond. Women’s health issues are treated by a team of 40 consultants, supported by nurses, occupational therapists, physiotherapists and counsellors, with an emphasis on privacy and dignity.
As a Radiology Department Assistant you will have the opportunity to:
Assist with patients and procedures, Chaperoning Ultrasound lists.
Help maintain the smooth running of the department, assist sonographers, admin staff and doctors as required.
Provide a reception/administrative service to support the department, ensuring quality services are provided to patients and Consultants.
Deliver a customer focused high quality service to our patients and service users, striving for and maintaining the highest standards.
Principle Duties:
Meet and greet patients, visitors, consultants and staff and deal with their enquiries.
Answer telephone enquiries, referring where appropriate and organise immediate and future appointment booking
To ensure the smooth running of all clinics.
Organise departmental workload including changing patients and dealing with all necessary paperwork
To register patients accurately
To assist in maintaining the tidiness and cleanliness of your area of work, in particular the reception and office areas. This must be in line with infection control policies.
Organise refreshments for patients when required
To assist the sonographers and consultants in the department as required.
Make bookings for appointments
To assist with all admin processes relevant to the department
Demonstrate a caring and supportive manner to patients and relatives
Conversant with computer system
Enter patient details on the computer and produce the correct paperwork for each patient examination.
Update and maintain knowledge of hospital services and facilities that are relevant to the department including
Put patient charges onto the computer system where necessary.
Monitor and maintain stationary stock levels.
Assist with procedures as directed by the consultants and sonographers
Ensure that office equipment is maintained in good working order and report faults where necessary.
At HCA UK we care about what you care about. We care that you want to deliver the very best care. We care that you want a career you can be proud of. We care that you want working conditions that support your health and wellbeing. Let us care for you and your career, the same way you do for others.
What you’ll bring:
Ability to work independently and within a team.
Exceptional communication and organisation skills.
Ability to be flexible with working patterns
Competent IT user
Hospital-based experience as a Healthcare Assistant/Radiology Assistant is essential
Radiology experience desirable
NVQ Level 3 desirable
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Radiology Department Assistant, you’ll be eligible for:
25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
Private Healthcare Insurance for treatment at our leading hospitals
Private pension contribution which increases with length of service
Season Ticket Loan and Cycle to Work scheme
Group Life Assurance from day one
Critical illness cover
Enhanced Maternity and Paternity pay
Corporate staff discount for all facilities including Maternity packages at The Portland
Comprehensive range of flexible health, protection and lifestyle benefits to suit you
Discounts with over 800 major retailers
Diversity and Inclusion
Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them
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