Training Coordinator - EHR

Training Coordinator - EHR

1 London Bridge (hybrid, 2-3 days a week on-site)

Full-Time, 37.5 hours per week

Fixed Term Contract

It is a hugely exciting time for our organization. We are pioneers in providing healthcare solutions to our patients as part of an established US healthcare organization built on over 50 years of experience. To continue our success, we are implementing our five-year One HCA UK strategy, which includes ambitious growth plans, the opening of new sites and significant investments in enhancing effectiveness and alignment as a group. 

These growth plans include implementing a real time end-to-end Electronic Health Record (EHR) platform, a multi-million-pound investment, and part of our long-term digital transformation initiative. Focused on advancing our technology and integrating web-based navigation, this EHR will allow HCA UK clinicians and colleagues to enhance patient safety, quality and care and to maintain our outstanding ratings and continue to be a global market leader in complex care. Therefore, we are investing in a new workforce to lead this change, focused on change management, transforming work practices, and project delivery of goals and objectives.

Working as part of Expanse within the EHR Training Team this role supports the delivery of exceptional training to colleagues and leaders across HCA UK, making sure that all training is meticulously planned. As the key point of contact for the EHR Training Team they answer queries, provide information, manage processes, manage and update data and support their team to contribute to the successful delivery of the learning strategy.  The Training Coordinator supports the Training Lead and Team to ensure all information is accurate and up to date.

What you'll do:

• Coordinate the training within Expanse: plan and schedule workshops and training classes; coordinate location, equipment and personnel availability; manage documentation; liaise with stakeholders including the L&D team to ensure information is captured in the Learning Management System to create courses and learning pathways.
• Act as the first point of contact for the Training Team
• Respond to training queries in a timely and accurate manner
• Coordinate Training Calendars
• Escalate issues impacting training delivery
• Update and communicate training reports and dashboards
• Capture and report on training evaluation data
• Organise access to Expanse for all colleagues
• Maintain Learning Management Systems.
• Support team onboarding activities

What you'll bring:

• Administrative and coordination experience
• A track record for good organisation, structure and process by using strong planning and organisation skills
• Excellent time management and multitasking abilities
• An interest in continuous improvement and finding effective and efficient solutions to operational needs
• Works with a collaborative approach with colleagues at all levels of seniority

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. 

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You'll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.

• Private Healthcare Insurance for treatment at our leading hospitals.

• Private pension contribution which increases with length of service.

• Season Ticket Loan and Cycle to Work scheme.

• Group Life Assurance from day one.

• Critical illness cover.

• Enhanced Maternity and Paternity pay.

• Corporate staff discount for all facilities including Maternity packages at The Portland.

• Comprehensive range of flexible health, protection and lifestyle benefits to suit you.

• Discounts with over 800 major retailers.

Diversity and Inclusion

Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

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