Job Title: Revenue Integrity Officer
Location: 2 Cavendish Square
Full-Time 37.5 hours per week, Monday to Friday – Hybrid minimum 1 day per week in office
Fixed Term Contract - 9 Months
Revenue Integrity is a diverse, high-performing team of revenue assurance experts supporting clinical, finance and operational teams across the UK division to mitigate revenue loss.
The role involves applying understanding of complex systems and business operations across charge capture and the revenue cycle in order to identify root cause of issues then implementing corrective measures. You will engage with multiple internal and external stakeholders including clinical and non-clinical staff, HODs and Senior Leadership, consultants, and patients.
Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in Revenue Assurance, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.
What you'll do:
Investigate and resolve issues with registration, charge-capture and insurance authorisation on patient accounts that are preventing billing
Investigate and resolve patient account revenue and charge queries from both internal and external stakeholders, to support maximising reimbursement from accounts receivable (AR)
Collaborate with Nursing Case Managers, Patient Access and Revenue Assurance colleagues to ensure accurate bed fee charges across the division. Audit nightly Nursing Census and exception reports, helping Ward Managers make corrections and implement preventative measures.
Process daily data reports to capture charges on patient accounts.
Support facility clinical and finance teams in investigation, resolution and prevention of charge rejections.
Audit patient account refunds, reporting on policy compliance to HODs.
Support with training and guiding colleagues in best-practice and implementing measures to prevent revenue leakage.
What you'll bring:
Experience of working within the Healthcare industry
Collaborative and supportive team member
Adept at analysing and interpreting technical datasets
Highly computer literate and technically proficient
Excellent stakeholder engagement and management
Exceptional attention to detail
Exhibits an analytical, inquisitive and problem-solving mindset
Experience with Meditech
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You'll be eligible for:
25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
Private Healthcare Insurance for treatment at our leading hospitals
Private pension contribution which increases with length of service
Season Ticket Loan and Cycle to Work scheme
Group Life Assurance from day one
Critical illness cover
Enhanced Maternity and Paternity pay
Corporate staff discount for all facilities including Maternity packages at The Portland
Comprehensive range of flexible health, protection and lifestyle benefits to suit you
Discounts with over 800 major retailers
Diversity and Inclusion
Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
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