Internal Communications Copywriter

Job Title: Internal Communications Copywriter
Location: Head Office, 2 Cavendish Square, London

Hybrid working (3 days in the office per week)
Full time 37.5 hours per week
Permanent
Salary: Competitive with a range of exceptional benefits

We’re looking for a Copywriter specialising in Internal Communications to join our Corporate Marketing team based in London.  

Working as part of a welcoming, supportive, and inclusive team, you will be responsible for crafting clear, engaging, and informative content that resonates with our employees. Your work will be crucial in ensuring that our internal messages are consistent, aligned with our company's values, and effectively delivered across all internal communication channels. You will create copy for staff newsletters, as well as weekly communication emails to our employees. 

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. No matter your role, we all have a part to play in delivering exceptional care to our patients. Others may think this is just a role in our corporate marketing team but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you’ll do:

• Content Creation: Write, edit, and proofread various types of internal communications, including newsletters and staff emails
• Message Development: Collaborate with senior leaders, Culture, Communications and Engagement team and other departments to develop key messages and ensure they are effectively communicated to employees.
• Content Strategy: Contribute to the development and implementation of a content strategy for internal communications that aligns with the overall business objectives.
• Brand Consistency: Ensure all internal communications are aligned with the company’s tone of voice, branding guidelines, and values.
• Stakeholder Collaboration: Work closely with the Internal Communications Manager and different departments to gather information and understand their communication needs, ensuring all content is accurate and relevant.
• Measurement & Feedback: Monitor the effectiveness of internal communications by gathering feedback and analysing metrics to improve future content and strategies.
• Innovation: Stay up-to-date with the latest trends in internal communications and suggest innovative ways to improve employee engagement and communication effectiveness.

What you’ll bring:

• 5+ years’ prior experience in internal communications in large, diverse organisations, preferably with a focus on corporate communications.
• Healthcare experience is an asset. 
• Excellent writing, editing, and proofreading skills. 
• A relevant degree or writing qualification.   
• Ability to translate complex concepts into clear, concise, and engaging content. 
• Strong understanding of internal communication strategies and best practices. 
• Familiarity with digital communication tools and platforms (e.g., intranets, email marketing software, project management systems, collaboration tools etc). 
• Ability to manage multiple, fast-paced projects simultaneously and meet deadlines. 
• Strong interpersonal skills with the ability to collaborate effectively with cross-functional teams. 
• Attention to detail and commitment to high-quality work. 

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. 

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As Internal Communications Copywriter you’ll be eligible for:

• 25 days’ holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
• Private health insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season ticket loan and “Cycle to Work” scheme
• Group life assurance from Day One
• Critical illness cover
• Enhanced maternity and paternity pay
• Corporate staff discount for all facilities including maternity packages at The Portland Hospital
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you
• Discounts with over 800 major retailers

Diversity and Inclusion

Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.