Senior Administrator

Senior Administrator
The Princess Grace Hospital, London
Full time, 37.5 hours per week (Monday – Friday, 0900 – 1700)
Permanent

Salary: £30,000 per annum + excellent benefits

We are currently recruiting for a Senior Administrator to join our Endoscopy department at The Princess Grace Hospital. You will contribute to the effective and efficient management of the operating Endoscopy and Nero gastro services by scheduling patient procedures to be performed directly onto Meditech obtaining the essential information from the Consultant’s secretary in order to create a ‘one stop’ booking service. You will be responsible for the understanding of patient pathway and procedure knowledge and will interact closely with a range of departments which will require excellent communications, public relations and documentation skills.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in our Estates team, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you’ll do:

• Interact and liaise closely with consultants/scheduler and complete the pathway process.
• Responsibility to make and implement decisions, meet deadlines and maintain accuracy and quality of information for Endoscopy services team
• Expected to lead and manage Endoscopy administration in collaboration with the endoscopy coordinator which will provide the team to function in a strategic and operational manner
• Responsible for interacting and coordinating with all the ancillary departments in order to facilitate a smooth process. Maintain resource dictionary within Meditech for equipment, to ensure over booking of lists does not occur
• Ensuring that all information on the booking form is accurately collated including the CCSD Code
• Checking and following up on any bookings which are submitted on paper format and auditing the % of booking done via the portal vs paper
• Undertake departmental administration work as required and directed by the Endoscopy Lead– such as writing to Consultants regarding new sessions allocated

What you’ll bring:

• Experience of the clinical operational running of Endoscopy services
• Previous jag accreditation administrative experience
• Able to demonstrate an understanding of endoscopy medical terminology (jag points)
• Previous experience of using IT systems such as Meditech (desirable but not essential)
• Good knowledge of Endoscopy procedures and CCSD codes
• Good verbal and non-verbal communication skills

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. 

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You’ll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages at The Portland
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you
• Discounts with over 800 major retailers

Diversity and Inclusion

Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

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