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Display Screen Equipment (DSE) Manager

HCA Primary Care – London
Full time
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Job Title: Display Screen Equipment (DSE) Manager
Location: London Central
Full time: 37.5
Salary: Around £40k depending on experience

We’re looking for a DSE Manager to join our Primary Care team based in Central London.

As a DSE Manager you'll provide support and guidance to the DSE team.  You will be involved in ensuring the efficient performance of the team and manage each individual’s performance with their allocated clients ensuring that all obligations of the DSE assessor are fulfilled.  

You'll will also be expected to have a client load of your own as a DSE Assessor. Your Permanent base will be in London but you will be required to travel throughout London and to regional offices across the UK (including but not limited to Bournemouth on a regular basis, Scotland and other non-London sites on an occasional basis to deliver these services).

The Display Screen Equipment (DSE)/Workstation Assessor is an important service in the occupational health team.  Your role is to ensure that the employer is meeting their obligations under the Display Screen Equipment Act 1992.  You will also provide support and advice to both the employee and employer to ensure that the workplace environment is safe and productive

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in Primary Care, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you’ll do:

  • Manage the performance of the DSE team and ensuring that the quality of work is of a high standard

  • Recruit staff so that service levels are maintained

  • Maintain good client relationship with all existing clients and new business

    Respond to client needs, adapting the service if needed.

  • Present management information to clients at periodic meetings to ensure the service remains relevant to their needs

  • Provide opinion and ergonomic equipment advice to clients(employees and corporates)

  • Deliver onsite workstation assessment services to clients. Undertaking workstation assessments for occupants at client sites, and ensuring that these assessments are suitable and sufficient for both the individual and the organisation.  You will be expected to discuss and escalate cases to Occupational Health or government Access to Work Programme as necessary.

  • You are responsible for fielding enquiries and requests(via a variety of mediums) for workstation assessments and ensuring that the requests are managed in a timely fashion in accordance to relevant service level agreements (SLA)

  • Produce timely and comprehensive reports based on the findings of your DSE Assessment in accordance to SLA.  The findings of the assessments are also collated into a database both to provide a permanent record and enable management information to be extracted

What you’ll bring:

  • Competent in using Excel and Outlook

  • Excellent communication skills working with both internal and external customers

  • Experience in completing workstation assessments

  • Experience in leading a customer focussed team

  • Ability to work under time pressure and to service level agreements

  • Very organised with high attention to detail

  • Health Qualification (desirable but not essential)


Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. 

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a DSE Manager you’ll be eligible for:

  • 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you

  • Private Healthcare Insurance for treatment at our leading hospitals

  • Private pension contribution which increases with length of service

  • Season Ticket Loan and Cycle to Work scheme

  • Group Life Assurance from day one

  • Critical illness cover

  • Enhanced Maternity and Paternity pay

  • Corporate staff discount for all facilities including Maternity packages at The Portland

  • Comprehensive range of flexible health, protection and lifestyle benefits to suit you

  • Discounts with over 800 major retailers

Diversity and Inclusion

Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

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