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Clinical Admin Assistant (Cambridgeshire)

HCA Laboratories – Cambridge, Cambridgeshire
Full time
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Clinical Administration Assistant

Backlogs, Compass Point, St Ives, Cambridgeshire, PE27 5JL. You may be required to work in the Northampton or London office if short term support is needed.

Full time, 37.5 hours/ week

Monday – Friday, 0900-1700

There is an exciting opportunity for a Clinical Admin Assistant to join our site in St Ives, Cambridgeshire. You will carry out general administration activities to support the company to deliver a high quality service, working closely with the administration team, clients and clinicians. You will also ensure that slides are processed and reports delivered within the agreed timescales. 

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in our Admin team, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you’ll do:

  • Carry out the day to day administration ensuring efficient turnaround of all cases to client hospitals and responding to issues as they arise
  • Follow the standard operating procedures (SOPs), policies and risk assessments appropriate to the role of Administration Assistant
  • Participate in audits as necessary in line with UKAS requirements enabling a process of continual quality improvement
  • Be mindful of the duty of care towards colleagues, visitors and patients in maintaining a safe and healthy environment and safe working practices, bringing to the attention of senior staff any risk identified within the work area
  • Ensure patient and staff information remains secure and confidential
  • Undertake such other duties as may be reasonably required from time to time as are consistent with the responsibilities of the post

What you’ll bring:

  • Excellent communication skills
  • Strong excel skills- the ability to manipulate and manage excel spreadsheets
  • Previous experience in a similar role
  • Computer literate


Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. 

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You’ll be eligible for:

  • 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
  • Private Healthcare Insurance for treatment at our leading hospitals
  • Private pension contribution which increases with length of service
  • Season Ticket Loan and Cycle to Work scheme
  • Group Life Assurance from day one
  • Critical illness cover
  • Enhanced Maternity and Paternity pay
  • Corporate staff discount for all facilities including Maternity packages at The Portland
  • Comprehensive range of flexible health, protection and lifestyle benefits to suit you
  • Discounts with over 800 major retailers

Diversity and Inclusion

Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.


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