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Relationship Manager

Head Office – London
Full time
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Job Title: GP Relationship Manager – Patient Referrals
Location: London

Area: Hertfordshire
Full time 37.5 hours per week
Salary: Up to £40,000 Plus 40% Bonus Potential & £6,000 Car Allowance.

We’re looking for a GP Relationship Manager to join our team covering the Hertfordshire area. The team actively develop and grow our network of GPs who refer patients into HCA hospital and facilities.  

As a GP Relationship Manager, you’ll be building and establishing new relationships with GPs in the London area to grow patient referrals into HCA hospitals and facilities around London. This is a field-based role, and you will need to be a resilient, focused, and tenacious business development professional. 

You will be championing our ambitious growth plans that we have here at HCA Healthcare UK. Making sure that our exceptional patient care and facilities are at the front and centre to all prospects within your area.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in the GP Relationship Management team, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you’ll do:

  • Prospect and Deliver New Referrers to HCA.
  • Develop a thorough understanding of the mix of GP Principles (Owners), Sessional GP's and Locum GPs within your territory.
  • Target and secure new referrer relationships for existing/new facilities, service lines, treatments.
  • Support local marketing plans as HCA UK rolls out new facilities or service lines, covering but not limited to, engaging with Schools, Business Parks, Employers etc.
  • Visiting referrers by undertaking further value-added fact-finding visits in the area.
  • Establish strong and productive multi-level relationships - Referrers, Clinicians, Practice Managers, Secretaries, and other key influencers.
  • Keep abreast of Service Line developments across HCA and communicate these developments to referrers as appropriate.
  • Review referral activity and trends with Principles (Practice Owners), Practice Managers and/or key stakeholders, acting to address any shortfalls and opportunities.
  • Presentations to key stakeholders including facility CEOs

What you’ll bring:

  • A demonstrable and proven business development career background.
  • You will have experience working to KPI field sales targets within healthcare related services.  We will also consider candidates who have sold pharmaceuticals and medical devices field sales experience too.
  • Exceptional professional stakeholder engagement and relationship build skills and able to work as part of a high performing team.
  • The resilience and drive to grow your area working at pace and to ambitious KPI targets.
  • Able to travel around the London and surrounding areas and hold a full UK driving Licence.
  • It is desirable, but not essential that candidates live in or near Hertfordshire for ease of field sales navigation.


Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication, and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. 

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a GP Relationship Manager, you’ll be eligible for:

  • 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
  • Private Healthcare Insurance for treatment at our leading hospitals
  • Private pension contribution which increases with length of service
  • Season Ticket Loan and Cycle to Work scheme.
  • Group Life Assurance from day one
  • Critical illness cover
  • Enhanced Maternity and Paternity pay
  • Corporate staff discount for all facilities including Maternity packages at The Portland
  • Comprehensive range of flexible health, protection and lifestyle benefits to suit you
  • Discounts with over 800 major retailers

Diversity and Inclusion

Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion, and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated, and everyone can achieve their potential.

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.


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