Bank - Healthcare Assistant

Role: Healthcare Assistant

Location – The Harborne Hospital, Birmingham

Bank

About the Role

HCA are proud of our ability to deliver the most complex and ground-breaking procedures, supported by our highly skilled surgeons. To provide and deliver a customer service to a world class level for our patients, visitors and consultants. As a health care assistant, you will work under the guidance of a registered nurse. Assist in organisation of clinics, chaperoning and assisting medical staff in outpatient procedures.  

Duties and Responsibilities

• Keeping the treatment rooms organised, clean and tidy at all times 

• Monitor stock levels and inform clinical staff when additional stock needs to be ordered 

• Demonstrate a high standard of customer care in dealing with consultants, other clinical staff, patients and relatives 

• Recognise own limitations and request assistance as necessary 

• Maintain a high level of clinical practice 

• To take responsibility for own practice, in accordance with the hospital guidelines/protocols 

• Maintain confidentiality  

• Ensure correct labelling and transport of specimens  

• Chaperoning and assisting medical staff 

• Carry out observations, investigations and treatments as required 

• Assess patient’s condition through basic measurements 

• To treat patients in an environment that preserves personal dignity and privacy and ensure patient comfort 

• Report any concerns to the Nurse in charge 

• Ensure all patient charges are capture 

• Keep clear and accurate records 

Skills and experience

• Previous experience in healthcare / Hospital  

• Evidence of updating clinical skills/knowledge 

• Ability to assist in co-ordinating the outpatient area 

• Evidence of professional and personal development  

Why HCA UK? 

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.           

Culture and values  

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.  

Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:  

• Unique and Individual: We recognise and value everyone as unique and individual 

• Kindness and compassion: We treat people with kindness and compassion 

• Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness 

• Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity 

Reasonable adjustments 

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. 

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