Pre-Operative Assessment Administrator

Pre-Operative Assessment Administrator

The Lister Hospital, Chelsea

Full-time, 37.5 hours per week, Monday-Friday, 08.00 – 16.00

Permanent

£30484 – £32178 per annum + benefits

We have an excellent opportunity for an Administrator to join our Pre-Operative Assessment Unit at The Lister Hospital. You will play a crucial role in coordinating patient flow within the Pre-Operative Assessment (POA) service. This role involves providing administrative and secretarial support to ensure the smooth running of the department while assisting the nursing team in patient assessment and management.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in our Admin Team, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you’ll do:

• Manage the scheduling of clinic appointments to help organise the nurses workloads.
• Liaise with the patients to assist in the nursing triage process.
• Manage and organise the group email inbox to ensure timely actions where required.
• Handle the incoming telephone traffic and direct as appropriate.
• Communication with patients to provide Pre-Op Information required.

What you'll bring:

• Previous administration experience within a hospital setting
• Excellent interpersonal and communication skills
• Multi-tasking skills and ability to work quickly and accurately under pressure
• Highly motivated, ability to work independently and as part of a team
• Computer literate

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. 

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You’ll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
• Private Healthcare Insurance for treatment at our leading hospitals.
• Private pension contribution which increases with length of service.
• Season Ticket Loan and Cycle to Work scheme.
• Group Life Assurance from day one.
• Critical illness cover.
• Enhanced Maternity and Paternity pay.
• Corporate staff discount for all facilities including Maternity packages at The Portland.
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
• Discounts with over 800 major retailers.

Culture and values  

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:  

• Unique and Individual: We recognise and value everyone as unique and individual 
• Kindness and compassion: We treat people with kindness and compassion 
• Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness 
• Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity 

Reasonable adjustments 

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. 

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