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CHS Advocacy Nurse Specialist

Head Office – London
Full time
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Job Title: Advocacy Nurse Specialist
Location: London - The City
Full time: Monday to Friday
Permanent: Onsite at first for training with option to move to Hybrid
Salary: £49,000 to £59,000 depending on experience

We’re looking for an Advocacy Nurse Specialist to join our team based in The City

Based onsite with this corporate client, you will work as part of a team comprised of three senior corporate physicians, four nurses, an operations manager and two senior administrators, to provide employees and eligible family members with high quality, confidential medical advice and support within a case management/advocacy role.

In this team every voice counts. The team is very inclusive and it is an environment where everyone is encouraged to contribute and buy into the excellence of the service.

You will help coordinate the delivery of required services and liaise with healthcare providers to expedite access to quality care, with the aim of optimising medical outcomes for individuals with acute, serious or complex health issues. You will support individuals in the United Kingdom, as well as Europe, the Middle East and Africa (EMEA).

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Others may think this is just an advocacy role, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you’ll do:

  • First point of contact for taking patients’ medical histories and triaging in liaison with the senior corporate physician

  • Consulting mainly via the telephone, and at times in person, with eligible employees and family members to provide them with confidential medical advice and case management support

  • Coordinate the delivery of required services and liaise with healthcare providers to expedite access to quality care

  • Direct individuals to appropriate resources either locally or globally

  • Research and provide appropriate health information and assist individuals with navigating the healthcare system, both NHS and private

  • With appropriate patient consent, work closely with the CHS global teams and wider onsite medical teams to ensure integration of care both locally and globally

  • Ensure accurate medical records are maintained and input information into the online patient records system

What you’ll bring:

  • Adult Registered Nurse with substantial post registration experience at band 6 or above

  • Experience within a corporate setting and/or case management role, desirable but not essential

  • Excellent interpersonal skills with the ability to communicate at all levels

  • A flexible and adaptable team player essential

  • Self-motivated with good organisational skills and the ability to prioritise workload

  • Computer literacy essential


Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. 

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As an Advocacy Nurse Specialist you’ll be eligible for:

  • 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
  • Private Healthcare Insurance for treatment at our leading hospitals
  • Private pension contribution which increases with length of service
  • Season Ticket Loan and Cycle to Work scheme
  • Group Life Assurance from day one
  • Critical illness cover
  • Enhanced Maternity and Paternity pay
  • Corporate staff discount for all facilities including Maternity packages at The Portland
  • Comprehensive range of flexible health, protection and lifestyle benefits to suit you
  • Discounts with over 800 major retailers

Diversity and Inclusion

Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

Apply now
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