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Front of House Porter

The Wellington Hospital – London
Full time
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Front of House Porter
Location:  The Wellington Hospital, St Johns Wood, London
Full time 37.5 Hours per week Monday to Sunday, shifts between 07:00 and 19:00
£25,642 per annum + fantastic benefits


We’re looking for a Front of House Porter to join the team at The Wellington Hospital, currently the largest private hospital in the UK. As a Front of House Porter you’ll play a key role in the day to day running of the hospital, delivering an exceptional service to all departments, colleagues, patients and visitors – making their stay with us the best it can be.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in our Materials team, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you’ll do:

  • Providing a proactive, friendly and welcoming service to all patients, visitors and third parties. 
  • Meet & greet patients on admission. Escort them to their room and show them their room facilities  
  • Transportation of patients and equipment around the hospital 
  • Providing a security service 
  • A part of the cardiac & fire response team 
  • Waste duties – Collection of clinical & recycling waste daily 
  • Mail duties – franking outgoing mail, distribution of incoming mail and courier post 
  • Office moves – moving of furniture and equipment around hospital 
  • Out of hours – responsible for changing of medical gas cylinders 

What you’ll bring:

  • Previous experience working as a Porter, or another customer service focussed role
  • A clean UK Driver’s License is essential
  • Manual Car Driving is desirable
  • Good communication skills


Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. 

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Supply Chain Coordinator you’ll be eligible for:

  • 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
  • Private Healthcare Insurance for treatment at our leading hospitals
  • Private pension contribution which increases with length of service
  • Season Ticket Loan and Cycle to Work scheme
  • Group Life Assurance from day one
  • Critical illness cover
  • Enhanced Maternity and Paternity pay
  • Corporate staff discount for all facilities including Maternity packages at The Portland
  • Comprehensive range of flexible health, protection and lifestyle benefits to suit you
  • Discounts with over 800 major retailers

Diversity and Inclusion

Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.


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