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Centre Manager (GP/Health Clinic)

HCA Primary Care – London
Non-clinical
Full time
0041549
Apply now

Role:  Centre Manager (GP/Health Clinic)

Location: Central London – near Notting Hill   
Hours: Full-time, 37.5 hours per week
Schedule: Monday to Friday
Type: Permanent, Salaried Position
Salary: Attractive Circa £60000,  depending on experience

At HCA Healthcare UK, we have a proud 35-year history in private patients and Corporate Healthcare through our Primary Care division. GPs and clinical professionals committed to providing the very best advice, treatment and care, including preventative medicine, lifestyle medicine, specialist consultations and complementary therapies, addressing their physical, mental, and emotional well-being needs. With our mission to contribute towards a healthier and happier life for our patients and colleagues.

We are activity recruiting for a ‘Centre Manager’, to help lead, drive and manage the private patient GP/Health Clinic. It’s a role full of variety of responsibility requiring a combination of clinical services awareness, administrative skills, financial acumen, and strategic vision to ensure the delivery of high-quality patient care and the smooth operation of the practice.

Outline of Responsibilities.

  • Practice Operations: Manage daily operations, including appointment scheduling, patient records, and admin support. Oversee a team of 6 administrative staff.
  • Technology Management: Oversee health IT systems like electronic health records (EHR) and practice management software.
  • Facilities Management: Ensure the premises are safe, clean, and comply with health regulations.
  • Budget Management: Create and manage budgets, forecasts, and financial plans.
  • Revenue Cycle Management: Handle billing, coding, and collections
  • Cost Control: Monitor and control expenses, including salaries, supplies, and equipment.
  • Clinical Governance: Ensure high-quality and safe patient care.
  • Patient Engagement: Improve patient experience through communication and feedback.
  • Workforce Planning: Ensure adequate staffing and manage HR issues, including performance.
  • Communication: Maintain effective communication within the team and with leadership, including creating dashboards, presentations, and reports.

What You’ll Bring:

  • Operational management experience in a healthcare setting, Clinic/Hospital/Health Clinic or GP Practice
  • Experience in budgeting, financial planning, revenue cycle management, and cost control.
  • Experience in managing, motivating and leading a team, including recruitment, training, and performance enhancement/management.
  • Strong background in administrative duties, including managing day-to-day operations, scheduling, and patient billing and patient record management
  • Desirable a qualification in leadership or currently working towards
  • Excellent verbal and written communication skills for effective interaction with colleagues, patients, and stakeholders across HCA, able to compile data, presentations and dashboards to board level.

What we give back:

We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Centre Manager you’ll be eligible for:

  • 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
  • Private Healthcare Insurance for treatment at our leading hospitals
  • Private pension contribution which increases with length of service
  • Season Ticket Loan and Cycle to Work scheme
  • Group Life Assurance from day one
  • Critical illness cover
  • Enhanced Maternity and Paternity pay
  • Corporate staff discount for all facilities including Maternity packages at The Portland
  • Comprehensive range of flexible health, protection and lifestyle benefits to suit you
  • Discounts with over 800 major retailers

At HCA UK we care about what you care about. We care that you want to deliver the very best care. We care that you want a career you can be proud of. We care that you want working conditions that support your health and wellbeing. Let us care for you and your career, the same way you do for others.  

  • Fantastic wellbeing benefits - with our Thrive 365 initiatives, providing the right tools to support and enhance your wellbeing at work and at home
  • Plus  - Endless career pathways of training, development and career advancement opportunities across the HCA group.

Why HCA UK?

HCA Healthcare UK is one of the largest providers of privately funded healthcare, founded over 50 years ago by Dr. Thomas Frist. We operate a world-class network of over 30 facilities in London, Birmingham, Glasgow, Wilmslow, and Manchester, with our latest hospital opening in Birmingham. We are at the forefront of clinical excellence, with all our facilities rated ‘good’ or ‘outstanding’ by the CQC. We are the largest employer of Private Patient General Practitioners and Occupational Health specialists, trusted by global employers for our deep understanding of employee and business needs.

Diversity and Inclusion:

We believe in a foundation of inclusion, compassion, and respect for our patients and each other. By working together, we’re creating a truly inclusive environment where individual differences are celebrated and everyone can achieve their potential.

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