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Change Management Lead - EHR

Head Office – London
Full time
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Job Title: EHR Digital Programme Change Management Lead   

Location: 1 London Bridge with expectation to visit other sites 

Contract Type: Fixed Term Contract – 9 Months

Reporting to: EHR Digital Programme Head of Change Management and Communication. 

This is your opportunity to become a vital part of the UK’s largest private healthcare provider, specialists in complex care, with hospitals rated outstanding by the CQC. We are actively recruiting for an EHR Digital Programme Change Management Lead.  

It is a hugely exciting time for our organization. We are pioneers in providing healthcare solutions to our patients as part of an established US healthcare organization built on over 50 years of experience. To continue our success, we are implementing our five-year One HCA UK strategy, which includes ambitious growth plans, the opening of new sites and significant investments in enhancing effectiveness and alignment as a group.  

These growth plans include implementing a real time end-to-end Electronic Health Record (EHR) platform, a multi-million-pound investment, and part of our long-term digital transformation initiative. Focused on advancing our technology and integrating web-based navigation, this EHR will allow HCA UK clinicians and colleagues to enhance patient safety, quality and care and to maintain our outstanding ratings and continue to be a global market leader in complex care. Therefore, we are investing in a new workforce to lead this change, and we are actively recruiting now for a 2023 start, focused on change management, transforming work practices, and project delivery of goals and objectives.    

In summary 

This a fantastic opportunity for an experienced leader, you will be part of a leadership team which will embark on a division-wide transformational. This programme includes multiple workstreams across the business and you will be responsible for the oversight and management of all the change leads across the programme, ensuring best practice and consistency, providing an assurance of the business change management delivery, defining change management frameworks, tools and methodologies. 

You will be leading on the change management activities required to support the implementation of the new EHR systems/technologies and related processes, ensuring the change management plans at a workstream level are aligned, pulling together a programme wide change management plan to be delivered across HCA UK. 

What you'll do:

  • Create a Centre of Excellence for Change Management within the EHR Digital Programme. 

  • Accountable for the Change Management Plan at a programme level. 

  • Responsible for ensuring that executives and business leaders are equipped to be champions for the programme and are actively and visibly supporting the change. 

  • Responsible for the consistent identification, assessment, tracking and reporting of programme benefits. 

  • Pro-actively facilitating the effective transition to BAU. 

What you'll bring:

  • ​Delivery of a significant change programme. 

  • People Change Management techniques 

  • Excellent organisational and people management skills. 

  • Excellent stakeholder management. 

  • Excellent communication and influencing skills. 

  • Experience of process re-design is advantageous 

  • Experience of delivering change within a healthcare setting is advantageous 

  • Proactive individual who is solution and delivery focused with great attention to detail.  


Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. 

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Change Management Lead you’ll be eligible for:

  • 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.

  • Private Healthcare Insurance for treatment at our leading hospitals.

  • Private pension contribution which increases with length of service.

  • Season Ticket Loan and Cycle to Work scheme.

  • Group Life Assurance from day one.

  • Critical illness cover.

  • Enhanced Maternity and Paternity pay.

  • Corporate staff discount for all facilities including Maternity packages at The Portland.

  • Comprehensive range of flexible health, protection and lifestyle benefits to suit you.

  • Discounts with over 800 major retailers.

Diversity and Inclusion

Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.


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