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Compliance Officer (Cambridgeshire)

HCA Laboratories – Cambridge, Cambridgeshire
Full time
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Compliance Officer

Backlogs, Compass Point, St Ives, Cambridgeshire, PE27 5JL. You may be required to work in the Northampton office if short term support is needed

Full time, 37.5 hours/ week

Monday – Friday, 0900-1700

Salary – £27,000 per annum + Benefits (pension, health cover, flexible benefits and excellent career development) 

We are currently recruiting for a Compliance Officer to join our St Ives Office in Cambridgeshire. This role is vital in providing administrative expertise and support to the Operations Team at Backlogs, assisting with the process of continuous quality improvement.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in our Admin team, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you’ll do:

  • Support the recruitment of Pathologists with collection and maintenance of the documents and information required to ensure the Pathologist Tracker is complete and information is up to date
  • Preparation of documentation for submission of new Pathologist Service Agreements and renewals ready for submission on PAWS and Convergepoint
  • Maintenance of the pathologist tracker - in particular ensuring medical defence, appraisals and microscope service is up to date
  • Send out annual documentation checks to Pathologists, monitor their return and update the Pathologist Tracker, chasing any further documents as necessary
  • Assist with the continuous monitoring and Internal Quality Assurance of pathologists within the clinical team
  • Assist with the review of working practices and updating of standard operating procedures (SOPs), policies and risk assessments as appropriate
  • Participate in audits as required in line with UKAS (ISO 15189:2022) requirements enabling a process of continual quality improvement
  • Assist with the investigations of incidents through the CAPA module on Q-pulse

What you’ll bring:

  • Excellent communication skills
  • Strong excel skills- the ability to manipulte and manage excel spreadsheets
  • Previous experience in a similar role
  • Computer literate


Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. 

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You’ll be eligible for:

  • 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
  • Private Healthcare Insurance for treatment at our leading hospitals
  • Private pension contribution which increases with length of service
  • Season Ticket Loan and Cycle to Work scheme
  • Group Life Assurance from day one
  • Critical illness cover
  • Enhanced Maternity and Paternity pay
  • Corporate staff discount for all facilities including Maternity packages at The Portland
  • Comprehensive range of flexible health, protection and lifestyle benefits to suit you
  • Discounts with over 800 major retailers

Diversity and Inclusion

Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.


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