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Ward Host/ Patient Support Worker

HCA UK at UCH – London
Full time
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Ward Host/ Patient Support Worker

HCA at UCH, London. Rotational role between our Grafton Way Building and Macmillan Cancer Centre

Full time, 40 hours per week, shifts between 0730 and 2000. Weekend working will be required on rotation

£27,352 per annum plus excellent benefits

We have an exciting opportunity for a Patient Support Worker to join HCA at UCH. You will provide non-clinical support services to the patients and support the clinical staff in the delivery of essential support activities, which will help to ensure the smooth and efficient running of the ward, day unit and outpatient department. Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in our Non-Clinical team, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you'll do:

  • Prepare inpatient rooms ready for admission
  • Ensure all items in patient rooms are in working order
  • Stock up toiletries in patient rooms
  • Replenishment of gloves/aprons and wipes in all ward areas
  • Clean clinical equipment as required and maintain cleaning log
  • Liaise with the housekeeping team regarding cleaning of patient rooms                                               
  • Be responsible for the delivery of blood samples within the facility and to the laboratory as required
  • Weekly cleaning of the fridge in the Visitor Kitchens and staff rooms and ensure checklist is kept up to date
  • Support with patient’s luggage upon admission/discharge as required
  • Assist the nursing team as required
  • Support with patient’s non clinical needs (escort patients to other departments within)

What you'll bring:

  • Previous experience in a similar role within a healthcare setting is essential
  • Flexible attitude
  • Excellent interpersonal and communication skills


Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. 

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You’ll be eligible for:

  • 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
  • Private Healthcare Insurance for treatment at our leading hospitals
  • Private pension contribution which increases with length of service
  • Season Ticket Loan and Cycle to Work scheme
  • Group Life Assurance from day one
  • Critical illness cover
  • Enhanced Maternity and Paternity pay
  • Corporate staff discount for all facilities including Maternity packages at The Portland
  • Comprehensive range of flexible health, protection and lifestyle benefits to suit you
  • Discounts with over 800 major retailers

Diversity and Inclusion

Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.


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