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Cancer Information and Patient Support Lead

Leaders in Oncology Care – London
Full time
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Cancer Information and Patient Support Lead
London: The Harley Street Clinic & other London Sites
Full time: 37.5 hours per week

Salary: Competitive Depending on Experience

We’re looking for a Cancer Information and Patient Support Lead to join our team at The Harley Street Clinic, currently rated “Outstanding” by the CQC.  

This is a brand new role at The Harley Street reporting into the Head of Therapies, to manage the Macmillan Patient Information Centre and staff /volunteers working within it.

While you will be based at The Harley street Clinic you will be required to travel to all LOC sites regularly (95-97 Harley Street, Platinum Medical Centre, and Sydney Street Chelsea) to update their patient information. You will also visit the oncology wards at The Harley Street Clinic and Wellington Hospital to link in with Matrons and Lead Oncology nurses.

As a Cancer Information and Patient Support Lead, your role is to improve patient experience by raising the profile and awareness of supportive services by signposting to information and services, to deliver personalized care and support to patients, carers and family members affecting by cancer.

At HCA UK we care about what you care about. We care that you want to deliver the very best care. We care that you want a career you can be proud of. We care that you want working conditions that support your health and wellbeing. Let us care for you and your career, the same way you do for others.  

What you’ll bring:

  • A Registered Nurse, HCPC registered allied health professional (AHP) or highly experienced cancer support worker
  • Must be qualified to Bachelor degree level or above
  • A minimum of 3 years post registration experience in Oncology
  • Demonstrated knowledge of cancer and its impact on individuals  
  • Knowledge of the core elements of personalised care and support
  • Experience managing a team or clinical service
  • A strong ability to motivate self and others
  • Exemplar written and verbal communication skills
  • Able to speak to groups delivering health promotion


Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. 

We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As the Cancer Information and Patient Support Lead you’ll be eligible for:

  • 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
  • Private Healthcare Insurance for treatment at our leading hospitals
  • Private pension contribution which increases with length of service
  • Season Ticket Loan and Cycle to Work scheme
  • Group Life Assurance from day one
  • Critical illness cover
  • Enhanced Maternity and Paternity pay
  • Corporate staff discount for all facilities including Maternity packages at The Portland
  • Comprehensive range of flexible health, protection and lifestyle benefits to suit you
  • Discounts with over 800 major retailers

Diversity and Inclusion

Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.


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