Job Title: Cancer Services Clinical Manager
Location: 47 Nottingham Place, Marylebone. Central London.
Full time – 37.5 hours
Shift times Monday to Friday – Standard hours, plus On-call rota working to support Concierge 24/7 service.
Salary: Competitive dependant on experience.
We’re looking for a Cancer Services Clinical Manager to join our Concierge team based in Marylebone, Central London.
The Concierge Service provides a single point of contact where healthcare medical needs can be addressed and navigated no matter how complex or difficult.
The Service was commissioned in 2020 and since then has supported thousands of admissions into HCA including international referrals from over 60 countries and over 450 NHS bed to bed transfers. The Team operates a 24/7, 365 days a year, CQC registered, clinically nurse-led service providing access to all HCA Healthcare UK sites.
As our Cancer Services Clinical Manager you’ll establish, lead, manage and develop business growth in partnership with our second medical opinion digital platform - More Health.
Furthermore, the successful applicant will lead the team overseeing oncology concierge referrals through the current International and domestic pathways that are embedded within the Concierge Medical Centre.
The post holder will be responsible for implementing measures of performance, reporting, goal planning to strengthen the service lines and to deliver set financial and operational targets.
Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in the Concierge team, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.
What you’ll bring:
- You will be an NMC Registered Nurse.
- Have Significant post graduate experience within Oncology.
- Bachelor's degree in a healthcare-related field (e.g., nursing, healthcare administration) or equivalent experience.
- Proven recent experience in a managerial or leadership position in an oncology or cancer services setting.
- Strong knowledge of oncology and cancer care, including treatment modalities, supportive care, and research advancements.
- Excellent interpersonal and communication skills, with the ability to effectively collaborate with interdisciplinary teams and build positive relationships with patients and their families.
- Experience of working at a senior management level in a complex organisation and have experience of budget management, staff management, managing competing workloads and experience of working with and influencing both internal and external stakeholders.
- Ability to adapt to change and work effectively in a fast-paced, dynamic environment.
- Commitment to patient-centred care, compassion, and empathy for individuals and families affected by cancer.
- To oversee accurate and robust collection of cancer data, case management and performance reporting.
- To support the strategic development of cancer services and the building of constructive relationships with key stakeholders.
- Service redesign/review and experience in developing and retaining staff essential.
- Previous experience of case load management and coordination desirable.
- Advanced clinical assessment qualification desirable.
- Similar assessment or previous navigation experience advantageous.
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Cancer Services Clinical Manager, you’ll be eligible for:
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
- Private Healthcare Insurance for treatment at our leading hospitals
- Private pension contribution which increases with length of service
- Season Ticket Loan and Cycle to Work scheme
- Group Life Assurance from day one
- Critical illness cover
- Enhanced Maternity and Paternity pay
- Corporate staff discount for all facilities including Maternity packages at The Portland
- Comprehensive range of flexible health, protection and lifestyle benefits to suit you
- Discounts with over 800 major retailers
Diversity and Inclusion
Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.