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Phlebotomy Trained HCA - Outpatients

London – The Harley Street Clinic
Full time
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Phlebotomy Trained Healthcare Assistant - Outpatients

Location – The Harley Street Clinic Diagnostic Centre, 16 Devonshire St, London W1G 7AF

This role is a 37.5 hours per week Monday – Saturday shifts required from 8am - 9pm) shifts to be covered are 8am - 4pm and 12noon - 8pm.

The salary for this role is between £23,000 - £27,000 depending on experience + Benefits (pension, health cover, flexible benefits and excellent career development)

Job Description

To provide and deliver a customer service to a world class level for our patients, visitors and consultants. As a health care assistant, you will work under the guidance of a registered nurse. Assist in organisation of clinics, chaperoning and assisting medical staff in outpatient procedures.

Duties & Responsibilities

  • Keeping the treatment rooms organised, clean and tidy at all times
  • Monitor stock levels and inform clinical staff when additional stock needs to be ordered
  • Ensure clinical areas are restocked regularly
  • Clean and inspect equipment reporting any faults
  • Demonstrate a high standard of customer care in dealing with consultants, other clinical staff, patients and relatives
  • Recognise own limitations and request assistance as necessary
  • Maintain a high level of clinical practice
  • To take responsibility for own practice, in accordance with the hospital guidelines/protocols
  • Maintain confidentiality
  • Ensure correct labelling and transport of specimens
  • Chaperoning and assisting medical staff
  • Carry out observations, investigations and treatments as required
  • Assess patient’s condition through basic measurements
  • To treat patients in an environment that preserves personal dignity and privacy and ensure patient comfort
  • Report any concerns to the Nurse in charge
  • Ensure all patient charges are capture
  • Keep clear and accurate records

Skills & Experience

  • Previous experience in healthcare / Hospital
  • Evidence of updating clinical skills/knowledge
  • Ability to assist in co-ordinating the outpatient area
  • Evidence of professional and personal development
  • Phlebotomy training is desirable, however training can be provided

HCA Healthcare UK – The World’s largest private healthcare group; providing award winning primary, acute and complex care.

At The Harley Street Clinic, we provide a range of complex care services for adults, children and babies, specialising in oncology, cardiology and neuroscience. From open heart surgery on new-born babies to pioneering techniques to treat cancer, our clinicians work together to provide the best possible care and treatments for our patients. Our staff always go the extra mile in caring for our patients which can be demonstrated by our recent outstanding rating awarded by the CQC.


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