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Network Team Lead

London – Corporate
Non-clinical
Full time
0022755
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Location: this is a hybrid role based in central London (our offices are on the river!) and remote

Permanent

Why join HCA’s ITG team:

Our colleagues are dedicated to HCA Healthcare’s mission of continuously providing high quality and compassionate patient-centred healthcare. The ITG team are a vibrant, innovative, mission focused team who have a strong focus and commitment of maintaining the strong culture we have here. We aim to promote from within (and do so 40%+ of the time!) and therefore harness and invest in the talent we have.

Above all else, we are committed to the care and improvement of human life and how the work we do makes that possible. Come and join us!

About the Role

The Network Team Lead is a technical leader within the ITG Infrastructure team responsible for the operation and development of the HCA network infrastructure, including but not limited to routing & switching, wireless, firewall, traffic management, MPLS, Cisco ACI, VPN's, VRF's, QoS/CoS, BGP, OSPF, HSRP, GLBP, VRRP, WiFi6, IPS/IDS and SDN/SDDC services.

The Network Team Lead is a technical escalation point and who manages the day to day operations of a team of Network Engineers providing network maintenance and 3rd line support services. They define, and drive adherence to, procedures and best practices for both the support service and the development of the network infrastructure and be comfortable rolling up their sleeves and being hands on when necessary.

This role will be best suited a technical expert with a strong background in network support, design and project delivery and who has ideally held a team lead or acting team lead role.

About you:

  • Experience as a Senior Technical Engineer
  • Previous Team Leader experience desirable with a focus on developing and mentoring a fantastic team
  • Experience working within an ITIL Environment
  • Extensive hands-on experience with Cisco solutions (Routers, Switches, Firewalls & Wireless Access Points)
  • Strong understanding of Azure networking solutions and principles i.e. (Azure ALB, NSG's
  • Ability to create and clearly present service reports, RCA reports, Low-Level Designs and service improvement documentation
  • Experience leading project delivery and service improvement initiatives
  • Excellent customer service skills

Why join HCA Healthcare UK:

HCA Healthcare is the country’s largest provider of privately funded care with 800,000 patient interactions every year.

From pioneering complex care, urgent care, to primary care, outpatient and day-case treatment, we provide exceptional care across our network of facilities and key NHS partnerships. HCA is the only private hospital group able to invest over £500 million in the latest treatments, technology, techniques and medication.

At HCA we put our patients first and affirm the unique worth of each individual. Exceptional healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other.

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