Excellence in every area

Clinical Governance Facilitator; Quality and Compliance



Salary:£20,001 - £30,000

Facility:The London Bridge Hospital

Category:Management & Business Support

Closing Date:03/04/2018

About the facility
About the facilityHCA Healthcare UK – World’s largest private acute and complex care hospital group and winners of 'The Best Private Healthcare provider 2016' and 'Best International Cancer Services' provider 2016

London Bridge Hospital campus in South East London encompasses an outpatients and diagnostic centre in The Shard, the large world-class hospital based at the Tooley Street site, and a further five outpatient and diagnostic centres across the City, Canary Wharf and Kent.

In May 2017 we welcomed the newest addition to our campus into the top four floors of the new Cancer Centre at Guy’s. With £38.2 million investment and 60,000 square feet this purpose built facility allows London Bridge Hospital to house its cancer services in one roof. Consultants from London’s top teaching hospitals will offer full surgical provision in urology, gynaecology and breast, as well as reconstructive surgery for these specialties. The hospital will partner with Leaders in Oncology (LOC) across chemotherapy, outpatient oncology and haematology.

The new site encompasses inpatient and daycase beds, operating theatres including the first integrated robotics theatre in the UK, housing a Da Vinci Robot. There will also be a chemotherapy unit, outpatient consulting, Level 3 Critical Care and Imaging including X-Ray, MRI and Ultrasound.

London Bridge Hospital achieved an ‘Outstanding’ accreditation by the healthcare regulators Care Quality Commission in 2017, with them remarking that they saw innovative practice throughout the hospital including new research taking place, and the Critical care Unit was also praised. Consultants and staff were highly motivated individuals, and all committed to providing high quality patient centred care
Job Description
As a Clinical Governance Facilitator, you will work closely with the Quality Manager and Head of Governance to ensure high standards of compliance are maintained and that quality improvement initiatives are effectively facilitated to promote a positive culture of quality improvement.

Duties & Responsibilities
Maintaining close links with all hospital areas to ensure the two-way communication of key messages and issues of note

Manage the administration of weekly Complaints, Litigation, Incident and Patient feedback meeting [CLIP], including the maintenance of action logs, preparation of Minutes and Agenda, collation and formatting of documents and report content

Ensure appropriate communication and awareness of audit results, newly published NICE guidance, quality improvement projects and other work as directed by the Quality Manager

Provide project management and technical support for specific projects.

Support the Quality Manager with the production of weekly, monthly, quarterly and annual reports

Ensuring appropriate use of the HCA clinical audit system and that the full audit cycle is followed in line with HCA policy and best practice.

Develop clinical audit tools and methodologies required to support hospital audit activity.

Work closely with the Head of Governance and Quality Manager to ensure key compliance indicators are identified, that data is available and shared with staff, managers and relevant committees/groups

Skills and Experience
Previous experience in collating and interpreting data

Demonstrate experience/interest of quality improvement, clinical audit, policy management, governance

Highly IT literate – Word, advanced Excel and PowerPoint essential, knowledge of Datix and Meditech highly desirable