Excellence in every area

Head of Governance & Risk




Facility:The Lister Hospital


Closing Date:23/03/2018

About the facility
HCA Healthcare UK – World’s largest private acute and complex care hospital group and winners of 'The Best Private Healthcare provider 2016' and 'Best International Cancer Services' provider 2016

The Lister Hospital campus in South-West London has been rated as ‘Outstanding’ by the Care Quality Commission in 2017, which highlights the exceptional care and highest quality of nursing and clinical care provided by our staff at the hospital.

The campus encompasses one of the most famous landmarks in Chelsea, The Lister Hospital located next to Chelsea Bridge; Chelsea Outpatients Centre, a modern and contemporary private diagnostic and treatment facility on the famous Chelsea Kings Road and our private outpatient physiotherapy service and independent private general practice at Chelsea Medical Centre.

In May 2017, the campus expanded to include a brand new purpose-built outpatient centre HCA Sydney Street, Chelsea.

Our 57 bedded inpatient service provides a comprehensive range of orthopaedics, acute surgical and medicine treatments to our patients. We specialise in caring for patients who have undergone complex and varied surgery in orthopaedics, gynaecology, dermatology, urology, colorectal, gastroenterology, ophthalmology and reconstructive surgery
Job Description
The Facility Head of Governance & Risk is the expert advisor and leader for the activities associated with robust clinical governance.

The key functions of the role include;

Providing direction for HCA Healthcare UK to ensure a patient focused clinical governance agenda is defined and reported via regular reporting through the established quality and governance reporting structure.

Ensuring that a robust and coordinated governance program is in place throughout the organisation by providing clear support, technical advice and guidance on all aspects of the governance agenda.

Providing expert advice and support to the Executive Directors and Senior Managers on matters relating to such areas as risk and incident management, regulatory compliance, complaints resolution, clinical negligence and health and safety
Duties & Responsibilities
To lead on the implementation, ongoing assessment and development of the CQC standards, working closely with teams, professional leads and managers to ensure broad understanding and ownership.

Lead on monitoring local activities to ensure compliance with the Care Quality Commission inspections and other requirements as directed by the Corporate Quality Review Systems team.

Accountable for ensuring that the facility is able to demonstrate compliance with a range of statutory, regulatory and other frameworks relating to quality and safety set out by healthcare regulators

To develop and maintain robust relationships with key stakeholders, developing a system of quality assurance, reporting and monitoring.

To support and facilitate the production and implementation of the organisations responses to emergency planning and business continuity ensuring the HCA Healthcare UK is taking account of national guidance and best practice

Provide leadership and direction to the Local Governance Team and functions ensuring that the local facility has up to date and comprehensive governance strategies and procedures in place which are implemented and maintained across the Organisation, and are in accordance with the HCA Quality Governance Framework.

To ensure that risk registers are kept up to date and effectively used to drive the implementation of the HCA Healthcare UK strategy, and supports the VP of Patient Safety and Risk with regard to the Quality Governance Framework.

To ensure that there are appropriate systems and processes, including audits, in place to cascade and respond to alerts from the National Patient Safety Alerting (NPSAS) service that are broadcast through the Central Alerting System (CAS)

To lead, develop and ensure effective mechanisms are in place for learning from serious incidents, complaints, and to encourage a patient focused learning culture. Working in partnership with the broader Governance Team across all facilities and the Corporate Services Division.
Skills and Experience
Postgraduate qualification/Masters or equivalent in-depth training and/or significant experience in risk, governance or compliance

Demonstrable previous success in delivering a comprehensive governance agenda within a complex organisation

Well-developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and team;

Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships.