Excellence in every area

IVF Counsellor




Facility:The Lister Hospital

Category:Nursing & Midwifery

Closing Date:30/04/2018

About the facility

The Lister Hospital campus in South-West London has been rated as ‘Outstanding’ by the Care Quality Commission in 2017, which highlights the exceptional care and highest quality of nursing and clinical care provided by our staff at the hospital.

The campus encompasses one of the most famous landmarks in Chelsea, The Lister Hospital located next to Chelsea Bridge; Chelsea Outpatients Centre, a modern and contemporary private diagnostic and treatment facility on the famous Chelsea Kings Road and our private outpatient physiotherapy service and independent private general practice at Chelsea Medical Centre.

In May 2017, the campus expanded to include a brand new purpose-built outpatient centre HCA Sydney Street, Chelsea.

The Lister Fertility Clinic, based at the main hospital site, is widely recognised as one of the leading fertility centres in the UK. Since opening in 1988, it has consistently maintained its reputation as being one of the most successful IVF clinics in the country.
Job Description
As a Senior Fertility Counsellor you will organise, promote, deliver, evaluate and develop a professional, independent counselling service to those involved in assisted conception treatments at Lister Fertility Centre. You will provide a service that is sensitive and adaptable to the needs of the individual client, couple and family before, during and after treatment, taking into account physical health and abilities, form of involvement in assisted conception, stages of investigation and treatment and other sources of support. In addition to this you will also take responsibility for the management of the service within the requirements of the Human Fertilisation and Embryology Act 1990 and other policies and procedures.

This is a full time role working 37.5hrs per week - Part-time candidates will also be considered

The attractive and competitive salary for this role and will be dependent upon skills and experience.

We'll look after you with our contribution pension scheme, the use of all HCA facilities for acute medical conditions, annual salary review, 25 days holiday each year and access to a fantastic flexible benefits scheme. You can expect to be working in an environment that promotes the development of your skills and knowledge.
Duties & Responsibilities
• Maintain an accurate log of counselling referrals, uptake and other case statistics; and to carry out regular audit in order to monitor patients’ needs, assess provision and support further service/staff development
• Plan and manage all day to day aspects of the counselling service at Lister Fertility Centre
• Compile patient records and maintain ongoing case-notes as necessary, ensuring their appropriate storage in line with HFEA and professional guidelines
• Maintain and develop specialist knowledge and skills and provide specialist information and consultation to other professionals on the social and psychological affects of infertility, related medical conditions and assisted conception procedures, along with options for their management and support
• Exercise autonomous professional responsibility for assessment of and provision for the counselling needs of patients referred to the service
• Receive highly complex, sensitive, distressing or contentious information, taking into account confidentiality whilst maintaining client and /or public safety
• Promote and maintain good working relationships with other professionals, groups, organisations and agencies in order to further patients’ support and counselling needs and refer on as necessary for other specialist help
• Attend relevant staff meetings at Lister Fertility Centre and Ethics Committee meetings as required
• Arrange and attend Peer Supervision monthly
• Attend regular individual and Peer supervision that meets BICA Guidelines
Skills and Experience
Be a member of and Accredited with or working towards Accreditation with BICA and holding a recognised relevant counselling qualification, you will ideally possess or currently be studying towards a Masters degree. You will also have previous supervised practice as an individual counsellor/psychotherapist, ideally with patients who have displayed infertility challenges.

About the Individual
As the successful candidate you will be personable and professional, with a passion for delivering customer service and a desire to provide an exceptional patient experience, finding it easy to build rapport with people from different cultural backgrounds. You will also be able to work effectively under pressure, able to organise and multi-task and also work well within a team.

If you wish to find out more about this opportunity, please send through your details and we would be happy to accommodate an informal visit as part of your application process and look forward to meeting you.